Privacy Policy

We collect information you choose to provide when you contact us, request a quotation, or send a project inquiry. This may include your name, business email, company, phone or WhatsApp number, country, and project requirements.

Our website and hosting provider may also process basic technical information such as IP address, browser type, device information, requested pages, and access times for security and reliable site operation.

On our contact form, your browser contacts Country.is (api.country.is) to identify the country associated with your public IP address and preselect the phone country code. This service receives your IP address, but not your inquiry or phone number. We use only the returned country code, and you can change the selected country manually.

We use personal information to respond to inquiries, prepare equipment recommendations and quotations, provide project and after-sales support, improve website security and performance, and meet applicable legal obligations.

We do not sell or rent personal information.

Information may be shared with service providers that support website hosting, communications, logistics, installation, or customer service, but only when needed to provide those services. Because we serve customers worldwide, information may be processed in countries other than your own, subject to reasonable safeguards.

We do not currently use non-essential advertising or behavioral tracking cookies. Essential technical storage may be used by the website or hosting platform for security and core functionality.

We retain information only as long as reasonably necessary for the purposes described above, including business records, customer support, and legal requirements. We use reasonable technical and organizational measures to protect information, although no internet transmission or storage system is completely secure.

Depending on your location, you may have rights to request access, correction, deletion, restriction, or a copy of your personal information, and to object to certain processing. You may also withdraw consent where processing is based on consent. Contact us to make a request.

This business website is not directed to children, and we do not knowingly collect personal information from children.

We may update this policy when our website, services, or legal obligations change. The latest version will be posted on this page with its effective date.